Account

  • How do I make updates to my ZOX account information?

    Simply log in to your ZOX account and click the account icon or click this link Manage Account. Go over to the "Account Settings" section. There, you can edit your personal details and change your password. If you need to make updates to your default address or remove shipping addresses on your ...
  • Why can't I login to my ZOX account?

    Oh no, let's get you back in! If you're having trouble logging in, first, double-check that you're using the correct email address and password. If you've forgotten your password, no worries! Just hit the "Forgot Password" link on the login page, and you will receive an email to help you reset it...
  • How do I subscribe to marketing emails?

    To subscribe to our marketing emails, please click HERE If you click that link and nothing pops up, no worries! This just means that you should already be subscribed to emails. Get ready for some seriously awesome emails coming your way! 📧
  • How do I unsubscribe from marketing emails?

    We'll miss you, but we understand if you need a break! If you no longer wish to receive our marketing emails, you can easily unsubscribe by clicking the "Unsubscribe" link at the bottom of any email you've received from us. Just remember, you can always resubscribe whenever you're ready to rejoin...
  • How do I subscribe to SMS?

    Ready to stay connected on the go? Subscribing to our SMS updates is quick and easy! Simply text “START” or “SUBSCRIBE” to 969969, and you'll be all set to receive exciting updates, exclusive offers, and more right to your phone! 🎉 P.S. Unfortunately, we don't have SMS available for our internat...
  • How do I unsubscribe from SMS?

    Need a little break from the notifications? No problem! If you'd like to unsubscribe from our SMS updates, simply text "STOP" to 969969. We'll be sad to see you go, but we understand that sometimes, less is more. Remember, you can always resubscribe whenever you're ready to jump back into the act...