Product Information

85% of Zoxers wrists fit nicely into a size medium. To find your perfect size, measure your wrist and compare them to the sizing guidelines below. Hope this helps! Kids Fits wrists: 5” - 6.5” (140mm-165mm) Small Fits wrists: 6" - 7" (150mm - 175mm) Medium Fits wrists: 6.5" - 7.5" (165mm - 190mm...

ZOX watchbands are adjustable & one-size-fits most! The watchband adjusts between a minimum size of 4" and a maximum size of 6.75" (without a watch face). For deciding what size watch you need, reference the 'Help me choose' tab on the page to help walk you through what size you need. If yo...

They are made of our buttery-soft elastic! Which is an elastic encased in Repreve (aka an awesome polyester made from recycled plastic water bottles). We know lots of folks can be sensitive to metals, so our buckle on the watchbands are zinc alloy since that is durable, nickel-free, and tends to...

We have some great tips for cleaning and caring for your ZOX: https://zox.la/pages/care Certain chemicals coming into contact with the elastic such as bug spray or sun spray and oils and lotions can cause the elastic to warp.

ZOX are water-friendly! We have worn them in the pool, ocean, and even scuba diving! Even after taking a dive, their colors remain vibrant and awesome. However, we recommend ordering ZOX that fit snugly to ensure long-lasting wear. Once in a while we see ZOX that are in water non-stop or ZOX tha...

We completely understand wanting a special ZOX made with special meaning for you and your loved ones. However, due to the limited nature of ZOX, we're unable to create custom designs unless the minimum order quantity reaches 2,000. We do what we can to offer a diverse range of designs that resona...

Our charms which can be found here: https://zox.la/collections/charms will fit our singles, lanyards and strings (they will not fit on straps and watchbands). Not sure what the difference is between singles and straps? No worries, our singles are a narrower width than our original straps. An exa...

It depends on the collection type! Every strap/single we make is limited edition, so once it is fully sold out, it typically is gone for good. You can check out our collectors guide here to learn more about rarity.

We put significant effort into ensuring that the colors and images of our products are represented accurately on our website. Nevertheless, please keep in mind that there might be slight discrepancies in color due to the nature of computer monitor displays. There can be variations in the cut of ...

Here is a link to a video showing how to use our ZOXLOX:  How To Use ZOXLOX How to connect it: Remove the screw from the ZOXLOX Insert the end of your ZOX strap or single Put the screw back into place and tighten until the screw is snug How to disconnect it: Remove the screw from the ZOXLOX Re...

Here is a link to a video showing how to use our adaptors for FitBit: How To Use Our Adaptors for FitBit How to connect it: Insert the flat-sided end of the adaptor clip directly into your FitBit watchband’s connection slot (it is magnet so it will click into place) Once it is clicked into plac...

Here is a link to a video showing how to use our adaptors for FitBit: How To Use Our Adaptors for Pixel How to connect it: Facing the backside of your watch, align the opening of the tracks of the watch with the small clips on the curved side of the adaptor Slide the curved side of the adaptor ...

Your lanyard should have come with some black clips. Here is a link to a video showing how to use our breakaway converter clips for lanyards:  How To Use Our Breakaway Clips How to connect it: Pull your lanyard taut to find the center of it Using a pair of scissors, cautiously cut your lanyard ...

Here is a link to a video showing how to swap out your hoodie strings:  How To Swap Strings Interlock the end of the current string and new string (they will clip together) Pull the unconnected end of your current string and feed the new string through Disconnect the strings and your new string ...

To locate your gift card, simply search for the email with the subject line: "ZOX $10 gift card" (this dollar amount will vary based on the original balance of your gift card). Once you've found it, click on the email and then select "View gift card balance." This will direct you to your gift car...